Ambassadors of Health

Health Coaching & Care Coordination for those who need it most.

City Health Works Coaching

Featured In

Mission

Bridging The Gap

City Health Works bridges the gap between the doctor's office and the everyday lives of patients diagnosed with life-threatening chronic illnesses.

The majority of activities required to manage the day-to-day realities of living with chronic illnesses take place in the home. For most clinicians, the home is a black box. City Health Works extends the reach of overburdened clinics by serving as vital eyes and ears to clinicians and providing extra support to those who need it most. Our value-driven approach leads to better health outcomes, better quality care, and lower costs for the system.

Youtube Video

Our Solution

Health is deeply personal

One conversation at a time, we help patients build confidence in their ability to live healthier lives, while strengthening their communication and trust with the doctor's office. In home or community settings, our teams of locally hired Health Coaches provide personalized health coaching and care coordination to help patients achieve realistic health goals and access the right care at the right time.

Motivational Health Coaching

+

Neighborhood-Based Workforce

+

Extension of Primary Care

+

Custom Software Solution

We target populations who struggle with multiple chronic illnesses and stressors such as poverty and isolation. Currently, we provide coaching for Diabetes, Hypertension, & Asthma. Additional health conditions are being added (i.e. Congestive Heart Failure, Chronic Obstructive Pulmonary Disease, Chronic Kidney Disease, etc.)

Our Coaches

Power of Peers

With shared life experience, our locally hired Health Coaches have a unique ability to build trusting relationships. They are all long-time residents of the neighborhoods we serve and most have personally experienced and overcome some of the very same challenges faced by patients.

Impact

50% of healthcare spending is on 5% of the population

We are proving that providing extra support to those who need it most saves lives, while also saving money.

Patients
78 of our clients had a decrease in A1C
90 would recommend CHW to a friend
Clinicians
50 benefited from early detection

For 1 out of every 2 patients, we identified a medical issue that was otherwise unknown to the medical provider, before it became a crisis.

It has impacted my life tremendously. My A1C has decreased to 7.1, and not only has my health changed, but my attitude over all. My children have noticed how I'm more pleasant. I've learned so much about how to change my diet and now I'm teaching what I learned to my family members who have been diagnosed with pre-diabetes.

CHW Client

My patient and I tried tweaking her med regimen, changing her diet, got her daughter and family on board - but nothing really clicked. But then I got her enrolled in CHW and it did click: we watched her A1C drop like never before. Getting this patient and her family connected to a CHW Coach made all of their hard work come together to make a real difference in her health.

Dr. Joseph Truglio | Mount Sinai Health System

Partner With Us

We co-designed our approach to enhancing primary care with clinicians & patients

Every clinic is unique. We approach each partnership by first learning about each clinic's needs, operations and existing services to ensure that we fill the right gaps.

#
#
#
#
#
#

Team

Better Together

We help shift the center of healthcare from hospitals to the places where people live, work, play and age.

Leadership & Operations

  • Manmeet Kaur
    Executive Director & Founder
    +
  • Donya A. Williams
    Director of Operations
    +
  • Jamillah Hoy-Rosas
    Director, Health Coaching & Clinical Partnerships
    +
  • David Strefling
    Health Coach Supervisor
    +
  • Elsa Haag
    Operations Analyst
    +
  • Tamir Oren
    Director, Product & Technology
    +

Governance Board

  • Manmeet Kaur
    Executive Director & Founder, City Health Works
  • Stephanie Dodson
    Managing Director, Draper Richards Kaplan Foundation
  • Adam Henick
    COO, Advantagecare physicians
  • Dr. Richard Park
    CEO, CITYMD
  • Joshua Weisbrod
    Partner, Bain & Company
  • Linda Green
    Cain Brothers & Co Professor of Healthcare Management At Columbia Business School
  • Dr. Kavita Patel
    Fellow & Managing Director, Engelberg center for Healthcare Reform, Brookings Institution
  • Bhavdeep Singh
    CEO, Fortis Healthcare

Supporters

Return to main site
Return to main site
Return to main site
Return to main site
Return to main site
Return to main site
Return to main site
Return to main site
Return to main site
Return to main site
Return to main site
Return to main site
Return to main site
Return to main site
Return to main site
Return to main site